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NeetoKB Made with NeetoKB
    • Welcome
    • Getting started with Docs
    • Round robin ticket assignment
    • Auto bcc
    • Add a new support email
    • Load balanced ticket assignment
    • System fields
    • Ticket placeholder variables
    • Footer for ticket related emails
    • Sending messages to a Slack channel
    • Tickets by blocked customers are spammed by default
    • Ticket agents
    • Automation rules will skip the validation
    • Email Forwarding - GMail
    • Email Forwarding - Outlook
    • Email Forwarding - Office 365
    • Email Forwarding - Yahoo!
    • Supported attachments file types
    • Installation
    • Trigger
    • Inbox
    • Javascript api
    • Pre chat questions
    • Post chat questions
    • Customize
    • Notifications
    • Chat slack integration
    • Insights User API Documentation
    • Two way SMS communication using Twilio
    • Add google fonts
    • Themes
    • Password protect knowledge base
NeetoKB Made with NeetoKB
  • Home
  • Desk
  • Add a new support email

Add a new support email

A customer can create a new ticket by sending an email to the support email id of the organization. NeetoDesk allows the organization to have more than one support email id enabled at the same time.

Follow the steps to add a new support email id:

  1. Login using your admin account.
  2. Go to Desk -> Admin -> Email.
  3. Click on the New support email button.
  4. Provide necessary details and click Save.

Add a new support email

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